Your privacy, protected

karocharge (“we,” “us,” “our”) is committed to protecting your privacy and data security. This Privacy Policy explains what information we collect when you use our services in India, how we use and share it, and your rights regarding it.

• Provide, personalize, and optimize the charging experience
• Process payments, manage bookings, and issue invoices
• Send communications: transaction updates, support, policy changes
• Analyze usage patterns and improve services (aggregated/anonymized data)

• With service providers (e.g., payment gateways, analytics, cloud infrastructure)
• With law enforcement or authorities as required by law
• With partners for operational purposes, under confidentiality requirements
• We do not sell your personal information to third parties

Data is retained only as long as needed to fulfill service obligations, comply with regulations, or resolve disputes. Some records may be kept longer for audit/legal purposes.

• Request access or correction of your data
• Ask for deletion (subject to constraints)
• Withdraw consent for marketing
• Raise privacy queries or grievances

We use safeguards like encryption, secure servers, and restricted access. However, no system is fully secure.

Our app may integrate with third-party services (Google Maps, Mapbox, OpenStreetMap, and payment processors such as Razorpay). Their policies apply separately.

We may use cookies and similar technologies for functionality, analytics, and performance. See our Cookie Policy for details.

We may update this policy. Changes will be notified via email or in-app messages.

This policy is governed by Indian law. Disputes fall under Indian courts.