Payments are typically processed within 3-5 business days after each completed charging session, directly to your linked bank account or preferred payment method.
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Find EV Chargers in Your
Neighborhood
Are you an EV user without access to a home charger?
If you are an EV user living in an apartment, a rented accommodation, or a property without a driveway, you might find yourself facing the challenge of not having direct access to a home charger. This is a common scenario, especially in urban areas, and it can often complicate the otherwise beneficial experience of owning an electric vehicle.
Need help?
Quick answers to common questions for hosts and EV drivers
Payments are typically processed within 3-5 business days after each completed charging session, directly to your linked bank account or preferred payment method.
You can coordinate with the EV user to ensure access to the charger without affecting your parking needs. Our scheduling system helps manage availability.
Yes, payments for completed charging sessions are guaranteed through karocharge's secure payment system with fraud protection and host insurance.
You can communicate with the host through the app to coordinate pickup times. Many hosts offer flexible arrangements for unattended charging.
You can modify your booking through the app, subject to availability. Changes can be made up to 1 hour before your scheduled session.
Please notify the host and karocharge support as soon as possible to discuss options. Late cancellations may incur a small fee.