Signing up as a KaroCharge host is easy. Download the app, create an account, and follow the guided steps to list your charger.
Answers that make charging simple
Explore clear answers for EV drivers, charger hosts, payments, safety, and everything you need to get comfortable with KaroCharge.
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General FAQs
Core platform questions for new users.
Download the app, register as a user, browse available chargers, select one nearby, and follow the prompts to book and start charging.
Yes. KaroCharge allows users to host a charger and also book chargers from other hosts whenever they need to charge.
No. KaroCharge is free to download and use for both hosts and EV drivers.
No. You can host a charger even if you do not own an electric vehicle, as long as the charger is accessible and suitable for users.
KaroCharge supports safety and reliability through host onboarding, platform guidance, and secure transactions.
KaroCharge uses security practices designed to protect user data, bookings, payments, and platform activity.
Your data is protected using encryption, access controls, and privacy practices intended to keep personal information confidential.
Signing up as a KaroCharge host is easy. Download the app, create an account, and follow the guided steps to list your charger.
Yes. KaroCharge allows users to host a charger and also book chargers from other hosts whenever they need to charge.
No. You can host a charger even if you do not own an electric vehicle, as long as the charger is accessible and suitable for users.
KaroCharge uses security practices designed to protect user data, bookings, payments, and platform activity.
Download the app, register as a user, browse available chargers, select one nearby, and follow the prompts to book and start charging.
No. KaroCharge is free to download and use for both hosts and EV drivers.
KaroCharge supports safety and reliability through host onboarding, platform guidance, and secure transactions.
Your data is protected using encryption, access controls, and privacy practices intended to keep personal information confidential.
Charging sessions
Drivers
Booking, charging, billing, and session support.
You can communicate with the host through the app to coordinate pickup timing. Many hosts support flexible arrangements for unattended charging sessions.
You can modify your booking through the app when availability allows. Changes can usually be made up to 1 hour before the scheduled session.
Notify the host and KaroCharge support as soon as possible. Late cancellations may incur a small fee depending on the booking terms.
You are billed based on the actual charging duration recorded by the charger. Idle fees may apply if the vehicle remains connected after charging completes.
The app sends reminders when charging is complete. It is important to conclude sessions properly to avoid additional charges.
You can communicate with the host through the app to coordinate pickup timing. Many hosts support flexible arrangements for unattended charging sessions.
Notify the host and KaroCharge support as soon as possible. Late cancellations may incur a small fee depending on the booking terms.
The app sends reminders when charging is complete. It is important to conclude sessions properly to avoid additional charges.
You can modify your booking through the app when availability allows. Changes can usually be made up to 1 hour before the scheduled session.
You are billed based on the actual charging duration recorded by the charger. Idle fees may apply if the vehicle remains connected after charging completes.
Earn with your charger
Hosts
Hosting setup, payments, pricing, and availability.
Any Level 2 charger compatible with electric vehicles can be suitable for hosting on KaroCharge. We support major charger brands.
Earnings vary based on charger usage, pricing, availability, and local demand. Hosts can earn additional recurring income from completed sessions.
Hosts set their own pricing per kWh or per session, considering electricity costs and market rates. KaroCharge can provide pricing guidance.
Payments are typically processed within 3-5 business days after each completed charging session and sent to your linked account.
You can coordinate with the EV user to ensure charger access without disrupting your parking needs. Scheduling tools help manage availability.
Payments for completed charging sessions are handled through KaroCharge's secure payment flow with platform protections.
Any Level 2 charger compatible with electric vehicles can be suitable for hosting on KaroCharge. We support major charger brands.
Hosts set their own pricing per kWh or per session, considering electricity costs and market rates. KaroCharge can provide pricing guidance.
You can coordinate with the EV user to ensure charger access without disrupting your parking needs. Scheduling tools help manage availability.
Earnings vary based on charger usage, pricing, availability, and local demand. Hosts can earn additional recurring income from completed sessions.
Payments are typically processed within 3-5 business days after each completed charging session and sent to your linked account.
Payments for completed charging sessions are handled through KaroCharge's secure payment flow with platform protections.
How it works
Platform & payments
Payment flows, account controls, and policies.
KaroCharge connects EV drivers with private charger hosts, making it easier to access charging infrastructure across the network.
Hosts set their own charging rates, and drivers can review pricing before booking so every session stays transparent.
Payment amounts are calculated from the session duration, energy usage, and the host's selected rate structure.
Yes. You can delete your account from app settings, and your data will be handled according to KaroCharge privacy policies.
KaroCharge connects EV drivers with private charger hosts, making it easier to access charging infrastructure across the network.
Payment amounts are calculated from the session duration, energy usage, and the host's selected rate structure.
Hosts set their own charging rates, and drivers can review pricing before booking so every session stays transparent.
Yes. You can delete your account from app settings, and your data will be handled according to KaroCharge privacy policies.